Privacy Policy

AwardFly("we", "us") respects your privacy. This policy explains what information we collect when you use our website or purchase our services, and how we use it.

Information we collect

• Contact details: name, email, phone number when you submit a form or complete a booking.
• Passenger details: date of birth, nationality, and travel preferences required to book flights.
• Payment information: processed by Stripe; we receive confirmation and metadata, not full card numbers.
• Usage data: standard web logs (IP address, browser type, pages visited) for security and analytics.

How we use it

• Process bookings and communicate about your trip
• Respond to support requests
• Improve our website and services
• Comply with legal obligations

Sharing

We share passenger and contact information with airlines and partners only as needed to fulfill your booking. We use Stripe for payments. We do not sell your personal information to third parties for marketing.

Retention

We retain booking and contact records as long as needed to provide services, handle disputes, and meet legal requirements.

Your rights

Depending on your location, you may have rights to access, correct, or delete your personal data. Contact hello@awardfly.us to make a request.

Security

We use industry-standard measures including HTTPS and reputable payment processors. No method of transmission over the internet is 100% secure.

Updates

We may update this policy from time to time. The "Last updated" date at the top reflects the latest version.